Lockdown Browser Webcam Check Not Working

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Chat agents can assist you with pre exam issues related to the webcam and microphone. Within the the pre exam steps.

Respondus Lockdown Browser Instructor Guide Enterprise Only

Article Respondus Lockdown Browser

Taking A Test With Respondus Monitor Student Guide Instruction

Run the webcam check and ensure your cameras image is shown.

Lockdown browser webcam check not working. Run the system check and ensure your camera is detected. Oct 10 2017 customer care and technical support. The student experience each week tens of thousands of students use lockdown browser with a webcam to record an exam session.

Using lockdown browser with a webcam. Close down all applications that may use a microphone such as skype facetime google and. Afterwards click on the help center icon in the toolbar.

Follow steps below if the student reports that their microphone is not working correctly during a lockdown browser session. The installation and startup process is easy. When such an image is detected lockdown browser 203 replaces it with the above image file.

Such utilities could be preventing your webcam from working correctly with lockdown browser. Respondus lockdown browser is a special browser that prevents students from copying and pasting text taking screenshots or opening other webpages or applications while taking an online test or survey in blackboard. Lockdown browser does not cache images like a standard browser does and overly large images can result in problems with lockdown browser loading the page.

Live chat is accessible from several places in lockdown browser. Additionally instructors can also use respondus monitor to record audio and video of the test taker during the test allowing instructors to confirm student identity and serve as. Webcam and audio test for lockdown browser.

Open lockdown browser log in and navigate to a course. When working through the pre exam steps for using a webcam with lockdown browser select its not working at any time to access live chat. This is a brief video of how to do a webcam check in respondus monitor and lockdown browser.

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