Respondus Lockdown Browser Webcam Check Not Working

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This is a brief video of how to do a webcam check in respondus monitor and lockdown browser. On windows machines start internet explorer not firefox or google chrome.

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Respondus Monitor

What is respondus lockdown browser.

Respondus lockdown browser webcam check not working. Such utilities could be preventing your webcam from working correctly with lockdown browser. Within the the pre exam steps. Live chat is accessible from several places in lockdown browser.

Run the webcam check and ensure your cameras image is shown. Please make sure your browser is configured to accept cookies. The webcam check will confirm that your webcam and microphone are working properly.

Run the system check and ensure your camera is detected. The first step is to verify that your webcam is working properly. Additionally instructors can also use respondus monitor to record audio and video of the test taker during the test allowing instructors to confirm student identity and serve as.

Afterwards click on the help center icon in the toolbar. Make sure your computer clock and time zone are configured correctly. The first screen is a webcam check where you can make sure the webcam is working properly.

If you encounter any issues during the startup sequence visit the lockdown browser help centerlockdown browser help center. Respondus lockdown browser is a special browser that prevents students from copying and pasting text taking screenshots or opening other webpages or applications while taking an online test or survey in blackboard. If your microphone is not working correctly during a lockdown browser session the following steps may help resolve the problem.

Follow steps below if the student reports that their microphone is not working correctly during a lockdown browser session. If your webcam is not detected at some point during the pre exam webcam check and you see the below message it is likely caused by 3rd party anti virus software that is installed on your computer. When working through the pre exam steps for using a webcam with lockdown browser select its not working at any time to access live chat.

Chat agents can assist you with pre exam issues related to the webcam and microphone. Open lockdown browser log in and navigate to a course. Next you will have to verify that your image appears properly in the window and that the microphone.

Close down all applications that may use a microphone such as skype facetime google and various utilities that may come with the webcam. If you can see yourself on the screen click on yes. If your exam requires the use of a webcam sometimes referred to as respondus monitor youll be guided through a brief set of screens prior to the start of the exam.

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