Respondus Lockdown Browser Webcam Not Working

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Such utilities could be preventing your webcam from working correctly with lockdown browser. Posted by respondus support.

How To Setup An Exam With Respondus Monitor And Lockdown Browser

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The installation and startup process is easy.

Respondus lockdown browser webcam not working. If you encounter any issues during the startup sequence visit the lockdown browser help centerlockdown browser help center. Run the system check and ensure your camera is detected. Live chat is accessible from several places in lockdown browser.

Additionally instructors can also use respondus monitor to record audio and video of the test taker during the test allowing instructors to confirm student identity and serve as. When working through the pre exam steps for using a webcam with lockdown browser select its not working at any time to access live chat. Webcam not detected.

143 respondus lockdown browser 33 respondus monitor 78 respondus 40 6 studymate 10 respondus test bank network 9 customer care. Afterwards click on the help center icon in the toolbar. Using lockdown browser with a webcam.

If your webcam is not detected at some point during the pre exam webcam check and you see the below message it is likely caused by 3rd party. Open lockdown browser log in and navigate to a course. Run the webcam check and ensure your cameras image is shown.

On windows machines start internet explorer not firefox or google chrome. Lockdown browser does not cache images like a standard browser does and overly large images can result in problems with lockdown browser loading the page. Make sure your computer clock and time zone are configured correctly.

Within the the pre exam steps. Click on the button titled run webcam check if your camera and microphone are detected and work properly in this check then they should also work in the pre exam webcam. Chat agents can assist you with pre exam issues related to the webcam and microphone.

Open lockdown browser log in to your institutions learning management system and navigate to a course. Close down all applications that may use a microphone such as skype facetime google and various utilities that may come with the webcam. Please make sure your browser is configured to accept cookies.

The student experience each week tens of thousands of students use lockdown browser with a webcam to record an exam session. When such an image is detected lockdown browser 203 replaces it with the above image file. Then click on the help center icon in the upper toolbar.

Follow steps below if the student reports that their microphone is not working correctly during a lockdown browser session. Respondus lockdown browser is a special browser that prevents students from copying and pasting text taking screenshots or opening other webpages or applications while taking an online test or survey in blackboard.

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